Problem: Covering staff needs while meeting employee preferences for job or shift assignments.
Staff scheduling is usually a very costly
and laborious job. In institutions where there are several daily shifts and the staff can
rotate between shifts during the same period, the task is even more complicated. The
schedule must match the organisation's requirements with the preferences of individual
employees. Larger numbers of employees and longer time periods make the task more
Your business works in three shifts - day, evening, and night. For each shift, you
must meet certain minimum staffing levels. Each staff member must be assigned a specific
number of shifts and has individual preferences for working the various shifts. Moreover,
because of the nature of the work, each employee must have an adequate rest period between
shifts in order to perform the job effectively.
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